Responsible Gaming

Gambling always carries the risk of financial loss. You should only play when you understand this risk and accept that losing money is possible. Treat betting as entertainment, not as a way to earn regular income or recover previous losses.

To keep your betting behaviour safe and under control:

• Decide on a fixed budget before you start playing and do not cross that amount.
• Use deposit limits, loss limits, and other control tools available in your account settings.
• Separate money for gambling from money meant for rent, bills, medical needs, education, and savings.
• Set time limits for your gaming sessions and take regular breaks.
• Avoid gambling when you feel stressed, angry, depressed, or under the influence of alcohol or other substances.
• Check your emotions while playing and stop if you feel pressure, tension, or panic.
• Keep track of your wins and losses so you have a realistic view of your betting activity.

Responsible gaming means you protect your financial and emotional wellbeing. You stay informed, know your limits, and seek support whenever you feel control is slipping.

Gambling addiction can develop slowly and may be difficult to notice at first. It is important to observe your own behaviour and be honest about any harmful changes. Betting addiction is a serious condition that needs timely attention and professional support.

Common warning signs include:

• Thinking about betting most of the time, planning the next play, or reliving past games.
• Increasing the size or frequency of bets to get the same level of excitement.
• Chasing losses by continuing to gamble in an attempt to win back money.
• Hiding betting activity, account statements, or spending from family and friends.
• Gambling using money kept for important needs such as rent, food, medical care, or education.
• Borrowing money, taking loans, or selling belongings to fund gambling.
• Feeling restless, irritable, or low when trying to reduce or stop gambling.
• Ignoring work, studies, family time, or social activities because of betting.
• Continuing to play even after it has caused financial, emotional, or relationship problems.
• Lying to yourself by justifying harmful behaviour as a temporary phase that will magically improve.

If you notice several of these signs in your life or in someone close to you, it may indicate a gambling problem that requires help.

Betting addiction can affect anyone, regardless of age, income, or background. It is a health issue, not a weakness. Support, structure, and proper tools can help you regain control over your gambling and protect your life from further harm.

Practical recommendations that can help:

• Admit that there is a problem and accept that you need support to handle it.
• Take a break from gambling by using account cool-off or self-exclusion options if available.
• Set strict deposit and loss limits and ask a trusted person to help you stick to them.
• Remove saved payment methods and reduce access to funds that can be used for betting.
• Avoid all triggers such as gambling-related social media, online groups, and discussions about big wins.
• Keep a daily record of mood, spending, and urges to gamble to notice patterns and progress.
• Fill your time with healthy activities such as exercise, hobbies, or learning new skills.
• Talk to family or close friends and share what you are going through so they can support you.
• Reach out to professional counsellors or helplines that specialise in gambling addiction.
• Seek advice on managing debts and finances to reduce stress and prevent further damage.

You do not have to face betting addiction alone. Support and treatment increase your chances of recovery and help you build safer habits in the future.

If you feel that gambling is no longer under your control, professional support is available. Talking to trained counsellors can help you understand your behaviour and plan steps to protect yourself.

Useful external support organisations for players in India:

• National Helpline for Mental Health (KIRAN) 24×7, Phone: 1800-599-0019, for emotional support and referrals.
• iCALL: Tata Institute of Social Sciences Online and phone counselling: https://icallhelpline.org
• Fortis National Helpline Mental health and addiction support: +91-8376804102, https://www.fortishealthcare.com/india/mental-health-and-behavioural-sciences
• Hope Trust, Hyderabad De-addiction and rehabilitation centre: https://www.hopetrustindia.com
• Serenity Clinic, Bengaluru Addiction treatment and counselling: https://www.serenityclinic.care
• Local psychiatrists and clinical psychologists registered in India who specialise in addiction treatment.

If you are in immediate danger or feel at risk of self-harm, contact local emergency services or the nearest hospital immediately.

If you are worried about your gambling behaviour, you can contact Mostbet customer support for help related to responsible gaming tools and account controls. Our team can provide information on limits, self-exclusion, and other measures that support safer play.

Available contact channels for players in India:

• In-site live chat support in your account area.
• Email support through the official help section of the website.
• Online contact form in the support or help centre section.
• In-app support channel for users playing through the mobile application.

Support staff can guide you on activated limits, cooling-off options, and further steps that protect your account and wellbeing.